We respond the same or the next day, no exceptions.

Few things are more frustrating to a client than waiting days for your lawyer to respond to an email. This page sets out what we commit to, and what happens if we miss it.

We respect your privacy and are committed to protecting your personal information. We are committed to acting in accordance with New Zealand privacy legislation and the terms and conditions of this policy.

At PK Law, we value speed, responsiveness, and a modern approach. We understand how important timely communication is — and we make it a priority.

You should never be left wondering why your lawyer hasn’t replied, or worse, feeling ignored. You deserve better.

You will never be left in the dark with us.

We respond to our clients either the same or the next day, no exceptions. If we are too busy to provide a substantive response, we always make sure to reach out to our client with a quick acknowledgment letting them know when they can expect a full reply.

If we don’t respond to your email within two working days, we’ll credit the cost of that attendance to your next bill — no questions asked.

Hold us to it.

Start with a free 15 minute introduction call and see how the process actually runs.